Sasha's hair has been washed and conditioned. It's in excellent shape. Her body has also been washed and she doesn't have any marks that I see except for one on the back of her right leg as seen in the second to last pic. I trimmed her bangs just of the stray hairs that looked a little weird to make it more uniform. No lip chips or marks on the face. Really good collector doll! All ready to be re-dressed!