Doll is in pre-owned, LIKE NEW condition. There is no box, but she appears unplayed with. No scratches or marks, or paint wear. There is one tiny flaw on her head, in the back, underneath her ponytail. It appears to be a manufacturing flaw,not damage.as you can see in the last photo, the flaw is right on a seam - most likely manufacturer defect. You can’t see it unless pointed out, which I want to do so no surprises.