This little girl needs eye surgery. Something isn't quite right there. Please look at all the photos SLOWLY and carefully. I am not a doll expert, so also enlarge all the photos - as what you see is exactly what you'll be getting. I'm happy to answer any questions, if I can. She does make a crying sound, but I have NO IDEA how that happened. No odors. This will be packed with EXTREME care. Thank you for looking. I have other dolls listed and can combine shipping.