This doll has never been played with but unfortunately for her the person who owned her before me did not take care when storing her. Her box was too damaged to be salvaged. Her yellow barrettes that went in her hair crumbled due to age and not being properly stored. I put 2 ponytail holders in her hair so it would not fall and get tangled. She has a few dingy spots on her pants from dust but taking into consideration that some collectors are very particular about their things that I decided not to use anything more than a dry cloth to clean her up and decided to leave it up to her new owner to decide how to groom her. She has her little key around her neck but the ribbon has been broken off. She's still in great condition considering she's 39 years old. I hope she gets a great new home.